Automatic Lead Distribution

Automatic Lead Distribution

Call Workflow Automation

First Contact is configured by default to rotate through each prospect in turn to ensure that all of your prospects are called. However, you have full control to change these settings on campaigns which will alter how prospects are assigned to agents.

First Contact provides agents with the facility to view availability and book appointments for sales representatives or external agents.

Solutions

Try First Contact, Free for 30 days

First contact is the 'glue' for any organisation that wishes to improve the efficieny of their outbound and inbound telemarketing campaigns or customer service interaction by connecting telecoms, scripting and CRM.

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Contact us today to discuss your needs on 01252 235 416 or at sales@firstcontactsaas.com