Pricing

How It Works

First Contact licensing works based on the number of agents registered in the system. You purchase a Bundle of licenses for a minimum term of three, six or twelve months. The Bundle you select determines the maximum number of agent accounts that may be registered in First Contact.

Administrator licenses are included for free.

Essentially, the bigger the Bundle and longer the term, the cheaper your cost-per-head becomes.

License Selection

Please consider the options in the table below and select the one that you feel is right for your company. Don’t worry if you grow - you may upgrade to a bigger Bundle at any time during your license term. If you are unsure which Bundle and Term combination is right for you, please speak with your First Contact representative who will be happy to discuss the benefits and ensure your license is right for you.

Payment Options

You may purchase your license with a single payment, or spread the cost over the license term. The table below displays the monthly cost of a license based on the Bundle and Term length. If you settle the license fee in a single upfront payment, we are pleased to offer a 10% discount.

Getting Started

To purchase or renew a license, please contact your First Contact representative who will confirm your selection and issue an Order Form for you to complete and return.

Call now on 01252 531 658 or email us at sales@firstcontactsaas.com.

Pricing FAQ's

What is an agent?

An agent is a person who is making or taking phone calls using First Contact. 

What happens to the data and settings on my trial account when I upgrade to a paid subscription?

All your data and settings will be kept when you sign up for a paid subscription.

Do I have to pay for support?

Support between 9am and 5:30pm GMT weekdays is included in the price.  

Do you offer discounts for a large number of agents?

Please contact us for details of pricing options that will suit your requirements.