Marketing
Track how your prospects came to hear of you and keep in touch with existing prospects using the Marketing features in First Contact.
Monitor the ROI of your marketing campaigns
During a call agents can select the marketing campaign that prompted the prospect to respond. Use the real time reports to keep track of how your marketing campaigns are performing.
Keep in touch with your prospects
Create mailing lists to keep your prospects up to date on your latest offerings. Agents can register a prospect to a mailing list during a call.